CCM Systems Administrator (44579)

Palmer Group

Info Tech | Contract | Hybrid | West Des Moines

Posted: 5/24/24

Job Description

Our client is looking for a CCM Systems Administrator with experience supporting SaaS solutions. In this role, you will be responsible for establishing requirements from the business and managing this solution. This is a great opportunity to work for a company that offers a fun, challenging, and work-life balance environment. Apply today if interested!

Responsibilities:

-Partner with key stakeholders to define requirements for the CCM system
-Responsible for communicating to the business and technical teams with any updates related to the CCM
-Manage System availability and SLA reporting
-Oversee Scheduling and ad-hock job requests
-Monitor and trend form usage to establish an audit and retention practice
-Work with technical teams to set integrations between CCM and other systems
-Maintain documentation, engagement rules, and standards.

Requirements:

-2-5+ years of experience managing SaaS solutions
-Strong analytical, facilitation, communication, and technical documentation skills

Work Model:

-Hybrid

Deadline to Apply 6/16/24

Address

3737 Woodland Avenue

About the Company

Founded with the mission of becoming a premier employment agency, Palmer Group cultivates strong relationships with top companies and top talent to locate, educate, and place candidates in rewarding positions. We provide temporary and contract staffing, direct-hire placement solutions as well as other employment services that can help you find success.

Travel Required

Resume Required

Yes

Contact Person

Erin Hogenson

Deadline to Apply 6/16/24

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