Patient Account Representative (45684)

Job Description

We are partnering with our client in their search for a Patient Account Representative. This is an exciting opportunity to join an organization that continues to be an industry leader and enjoys a strong reputation year after year. Apply today if this job interests you!

Work model:

- On-Site

What you will do:

- Provide outstanding customer service to patients while resolving their concerns
- Process credit card payments received from patients
- Handle outstanding patient balances over the phone, email, or live chats
- Arrange financial agreements to assist with patient balances
- Answer and document patient phone calls and inquiries
- Maintain confidentiality of all corporate, patient, and financial information
- Put together a variety of weekly and monthly reports

What you will need to be successful:

- High school diploma or equivalent
- 2+ years of experience working in a medical office or healthcare office and billing environment
- Proficient in Microsoft Office Suite
- Excellent communication skills and attention to detail
- Highly organized and self-motivated with the ability to prioritize and manage multiple tasks
- Ability to remain calm in stressful situations amid constant interruptions in a fast-paced environment

Benefits overview:

- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)