Junior Infrastructure Engineer (45505)

Palmer Group

Info Tech | Full Time | Hybrid | West Des Moines

Posted: 8/27/24

Job Description

Palmer Group is assisting a downtown insurance company in their search for a Junior Infrastructure Engineer to join their team on a hybrid schedule. The ideal candidate will have a strong technical and engineering mindset, with a focus on root cause analysis and problem ownership. If you are passionate about technology and eager to learn and grow, we encourage you to apply today! 

Deadline to Apply 9/23/24

Address

3737 Woodland Avenue Suite 200

Essential Job Functions

- Assist with implementing and supporting new and existing technologies in production
- Maintain high levels of customer service by responding to business partners’ calls, emails, and instant messages
- Interact directly with business partners to identify, research, document, design solutions, and resolve issues
- Learn and contribute to understanding technical functionality, usability, design, security, and operation of supported systems
- Research complex solutions independently and collaboratively in a fast-paced environment
- Develop applications in a hybrid-Agile environment
- Communicate technical concepts to business stakeholders and business objectives to technical teams across the organization
- Train and educate users and initiate preventative technical measures when appropriate

Education

- Associate or bachelor’s degree in technology, science, engineering, or a related field, or equivalent work experience
- Relevant internship or experience in IT customer service, IT support, or IT troubleshooting roles

Experience

- Strong technical and engineering mindset with a focus on root cause analysis and problem ownership
- Interest or experience in application development with Microsoft Power Suite, Amazon Web Services (AWS), Salesforce, or other platforms

Benefits

- 401k
- Major health insurances  
- Employee Stock Ownership Plan (ESOP)  

Travel Required

Resume Required

Yes

Contact Person

https://jobs.thepalmergroup.com/job/junior-infrastructure-engineer-45505/

Deadline to Apply 9/23/24

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