Problem Gambling Outreach Coordinator

UCS Healthcare

Other | Full Time | Hybrid | West Des Moines

Posted: 4/15/24

Job Description

We have a full-time position available for a brand new role as a Problem Gambling Outreach Coordinator based in West Des Moines, Iowa. We offer a competitive salary and benefits package.

"UCS Healthcare values me as an employee." "I'm given the latitude to do my job." "UCS Healthcare is making a difference in our community." "My supervisor is caring and understanding and is rooting for my success!"

These are just a few quotes from a recent employee survey. Many employers promise competitive salaries and benefits, but more than that is required to provide a fulfilling career. What will? How about an organizational culture of mutual respect? Or maybe a career that is not 'corporate,' where profits come before people?

As an integrated healthcare non-profit, we put people first. We pay for a vast majority of your health insurance premium as part of our robust benefits package. We provide real opportunities for advancement and growth while doing work that makes a difference in our communities. We are inclusive and firmly believe that bringing your authentic self to work improves teams and helps our clients thrive.

If you're seeking a workplace that aligns with your values, where your contributions are appreciated, and where you can make a tangible impact, consider joining our team. Rather than waiting for others to catch up with UCS Healthcare, apply with us. Our team members tell us that they are grateful they did. Join us in our mission to create hope for healing and lifelong well-being.

UCS Healthcare has earned the Best Place for Working ParentsĀ® Designation several years running (2021-2024) in recognition of our commitment to supporting working parents through our family-friendly policies and practices.

Reports To: Chief Advancement Officer

Job Summary: The Problem Gambling Outreach Coordinator will provide end to end project management and community outreach efforts specific to gambling addiction (50%). They will assist with our Mobile medication-assisted treatment (MAT) Clinic (50%) with outreach efforts while remaining aligned with the organization's strategy, commitments, and goals. Create project plans, administer everyday workflow of all implementation processes, and provide support to all team members. Identify and create partnerships that will support the execution and outcomes of the project.

As part of UCS Healthcare, team members will follow all laws and regulations, including those at the Federal, State, and Local level. They will also adhere to all UCS policies and procedures, including patient confidentiality, HIPAA/ 42CFR part 2, and all CARF requirements. All team members will operate in alignment with UCS Healthcare's core values, work effectively in a team environment, provide or support patient-centered services, and strive to assist UCS Healthcare in delivering the highest level of care.

Essential Functions (80%):

Problem Gambling Outreach Tasks:
Develop, implement, and evaluate public education, prevention, or health promotion programs, working in collaboration with organizations, institutions, or communities in Jasper and Marion Counties.
Design and deliver educational programs and training sessions to inform individuals, families, and professionals about the signs, risks, and consequences of problem gambling.
Mobile MAT:
Partner and Assist outreach efforts with the Mobile MAT Unit team around the state of Iowa.
Partner and Assist Iowans interested in applying for presumptive Medicaid.
Provide Screening, Brief Intervention, and Referral to Treatment (SBIRT) Assessments
Across Both Programs:
Develop and execute detailed project plans, monitoring progress and ensuring on-time delivery while upholding quality standards.
Facilitate communication within the team and ensure coordinated efforts.
Manage educational materials, including ensuring allocation and availability.
Report and escalate to management as needed.
Cultivate and maintain relationships with stakeholders involved in projects.
Create and maintain comprehensive project documentation.
Create educational materials, brochures, and online resources to disseminate information and promote awareness of available support options in collaboration with the Marketing Director.
Other Functions (20%):

Stay updated on the latest research, trends, and treatment methods related to problem gambling and MAT.
As needed, assist other departments in developing new partnerships, projects, and engagement reports.
Minimum Required Education, Skills & Experience:

Knowledgeable about harm reduction and medication-assisted treatment (MAT).
Willingness to drive or learn to drive an RV.
Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, etc.)
Strong organizational skills.
Must excel in a team environment, adhere to agency policy and procedures, engage in critical thinking, and utilize problem-solving skills.
Ability to work independently, manage multiple tasks, and collaborate effectively with colleagues and community partners.
Ability to use de-escalation skills in resolving conflict when necessary.
Availability to work occasional evenings or weekends for community events or outreach activities.
Preferred Education, Skills & Experience:

Experience in leadership and networking is preferred.
Prior training in assisting with Presumptive Medicaid applications
Experience performing Screening, Brief Intervention, and Referral to Treatment (SBIRT)
Bachelor's or Master's degree in Counseling, Psychology, Social Work, Public Health, or other related field.
Experience in Project management and Outreach.
Will be trained regarding problem gambling treatment services, resources, and behaviors but experience with problem gambling preferred. Familiarity with community resources, treatment options, and referral networks for problem gambling. Knowledge of problem gambling issues, addiction theories, and evidence-based interventions.
Strong interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
Supervisory Responsibility (if any): n/a

Physical Requirements:

Travel is required (estimated 30%, no overnights)
A valid driver's license is required (an Iowa driver's license is required within 30 days of hire), and liability insurance or an equivalent means of personal transportation and coverage as travel within the state of Iowa may be necessary.
Communicating with others to exchange information.
Occasional lifting and carrying equipment, boxes, medical supplies, or other materials.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Schedule: Exempt Salaried Role. Typical core hours Monday-Friday with availability to work occasional evenings or weekends for community events or outreach activities.

Office Location: Based in West Des Moines IA (1300 Woodland Ave). Hybrid with 50% of time being in office with current in office days being Monday, Thursday, Friday.

Need Assistance?

Applicants that are requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Human Resources.

UCS Healthcare provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Deadline to Apply 4/10/25



Health, Dental, Vision, Life, FSA/HSA, 403B, Volunteer Time Off, Paid Time Off, LTD, Employee Mentorship and Wellness Programs, STD, Employee Assistance Program (EAP) for you and your family, Tuition Reimbursement, Free Parking, Lactation Room, and more

Travel Required


Resume Required


Contact Person

Colton Hart

Deadline to Apply 4/10/25

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