ServiceNow Administrator
Grinnell College
Info Tech | Full Time | Hybrid | Grinnell
Posted: 6/10/24
Job Description
POSITION SUMMARY
The ServiceNow Administrator role involves the daily oversight, setup, and continual upkeep of the platform. Responsibilities encompass supporting various processes, including Incident, Problem, Change,
CMDB, Asset, Service Catalog, Knowledge, Service Portal, and other service modules.
Beyond support duties, the ServiceNow Administrator engages in design and implementation activities such as gathering requirements, configuring settings, integrating components, and conducting testing. Collaborating with users, the Administrator contributes to the creation and modification of process workflows, reporting, and dashboards. Moreover, the role entails the development of knowledge, technical, and process documentation. Keeping abreast of new features and functionalities, the Administrator actively contributes to driving ongoing improvements.
Deadline to Apply 7/31/24