Travel Office Assistant
Good Trip Travel Co.
Travel | Part Time | Onsite | Ankeny
Posted: 8/13/25
Job Description
At Good Trip Travel Co., we believe in doing things beautifully, creatively, and with intention. We’re a fast-growing travel agency based in Ankeny, Iowa and we’re looking for one (or possibly two) smart, client-facing Travel Office Assistants to join our energetic team.
There’s no “that’s not my job” here. We roll up our sleeves, take pride in our work, and celebrate the incredible experiences we create for our travelers. This role is an exciting opportunity to be the welcoming face of our agency office, greeting our Good Trippers with enthusiasm as they begin planning their next adventure.
We’re not just looking for someone to fill a seat—we want someone who brings ideas, spots opportunities to make things better, and is excited to be part of transforming the travel industry. This is a fast-paced environment where the days fly by. By the time you head home, you’ll wonder where the time went — because we’re growing quickly and there’s always activity, projects, and clients to assist.
If you're detail-obsessed, love crafting clear and witty communication, and thrive in a dynamic, ever-moving environment—this might be your perfect fit.
About the Role:
This is a mid–entry level, in-office position supporting the agency owner and assisting clients with a wide range of travel, administrative, and marketing tasks. It’s ideal for someone outgoing, tech-savvy, and ready to grow in the travel industry. We are seeking someone with a foundation in tools like Google Suite, Canva, and social media platforms; and of course travel booking experience!
Deadline to Apply 9/12/25
Address
104 SW Maple St
Essential Job Functions
Your days include, but are not limited to:
Welcoming walk-in clients and confidently talking through their travel ideas
Exploring trip concepts and connecting clients to the right travel advisor
Assisting with booking flights, hotels, and vacation packages
Preparing beautiful, accurate travel documents and client packets
Creating branded marketing content and supporting social media
Answering phones and responding to emails with professionalism and clarity
Supporting office organization and keeping everything running smoothly
Collaborating directly with the agency owner on special projects
Maintaining constant, clear communication with the owner—open dialogue and ongoing updates are critical
Occasionally working outside of core hours to assist with client-facing events, workshops, or agency-hosted activities
Hours may vary slightly based on client events, workload, or seasonal needs
Education
What We're Looking For:
Energetic and personable, with a confident, outgoing client presence
Well-traveled and globally curious—you love to talk travel and are knowledgeable about it
Comfortable communicating with high-level, executive, and well-traveled clientele—you present yourself with professionalism, polish, and ease in any setting
Strong written and verbal communication—clear, witty, and professional
Critical thinker with the ability to connect the dots, anticipate what needs to happen, and take ownership of tasks
Confident speaking with walk-in clients and guiding early travel conversations
Extremely detail-oriented—you take pride in precision and polished execution
Calm under pressure—you can juggle tasks during busy office days
Experience with Google Suite, Excel/Sheets, Canva, and social media platforms is strongly preferred
Marketing aptitude—a good eye for visuals and creating client-facing content
Willing to invest in learning and growth, including outside of office hours—we’re looking for someone eager to excel in both their job and the travel industry
Entrepreneurial spirit—you’re someone who sees opportunity, adapts, and takes initiative
Self-starter—you don’t wait to be told what’s next
Available Monday–Friday, 9 AM – 3 PM, with flexibility for occasional evening/weekend events
Benefits
Perks:
Eligible travel discounts (after training period)
Creative, upbeat, and supportive team culture
A vibrant, fast-paced office that thrives on big ideas and personal service
Potential for pay increase after 6 months, based on availability, performance, and contribution to the team
(Note: This role does not currently include health benefits or PTO)
About the Company
Based in Ankeny, Iowa, we’re an independent travel agency built on the belief that travel should be transformative—and fun. Our team of passionate advisors, located across Iowa., is supported by exceptional resources and training to deliver top-notch service and custom travel planning. In 2023, we opened our retail storefront to offer even more personalized experiences. From beach getaways to European adventures and Disney magic, we’re here to make every journey a Good Trip.
Travel Required
Resume Required
Yes
Contact Person
Victoria Ogier