Universal Banker II
Availa Bank
Banking | Full Time | Onsite | Ankeny
Posted: 4/3/26
Job Description
This position is responsible for assisting with a customer’s financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts.
Deadline to Apply 4/17/26
Address
2010 N Ankeny Blvd
Essential Job Functions
Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions
Build relationships with customers by identifying needs and offering solutions
Provide accurate information to customers based on product and service knowledge and understanding of the banking industry
Sell, open, and maintain banking products and services to new and existing customers
Proficient in customer account opening, maintenance and closing accounts (including checking, savings, CDs and safe deposit boxes)
Efficiently and proficiently open and service business accounts, fiduciary accounts and HSA/IRA accounts
Possess an understanding of Treasury Management services
Process check orders; follow check cashing procedures; issue cashier’s checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes
Cross-sell/refer bank products and services to other areas of the bank, including commercial and mortgage lending
Handle financial transactions efficiently and effectively with all customers (including, but not limited to: deposits, withdrawals, advances, loan payments, and merchant transactions)
Maintain a balanced cash drawer
Meet or exceed all established branch goals and contribute to branch deposit growth
Perform ITM duties in applicable markets
Education
High school diploma or equivalent required
Experience
Customer Service experience required
Accounting, banking, or sales experience preferred
Benefits
Availa Bank offers a rich selection of benefits you can personalize to support you and your family’s needs. Benefits may include:
Medical, Dental & Vision Plans
Option for Health Savings Account (HSA)
Life Insurance (Company paid for employee)
401K and Employee Stock Ownership Plan (ESOP)
Company Paid Short & Long Term Disability Insurance
Flexible Spending Account (FSA) & Dependent Care
Eligibility for Tuition Assistance and Discounts
Employee Assistance Program (EAP)
About the Company
EEO Employer
Availa Bank believes our people make a difference, and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success.
Travel Required
Resume Required
Yes
Contact Person
Stephanie Doll